Privacy policy
SECTION 1 - INFORMATION COLLECTION
When you purchase from our store, we collect personal information such as your name, address, and email to process your order. We also automatically receive your computer's IP address when you browse our store, which helps us understand your browser and operating system.
With your permission, we may send you emails about our store, new products, and updates.
SECTION 2 - CONSENT
How is my consent obtained?
By providing your personal information for transactions, verifying your credit card, placing an order, arranging delivery, or returning a purchase, you consent to our collecting and using it for these purposes. If we request your information for other reasons, like marketing, we will ask for your explicit consent or give you the opportunity to opt out.
How do I withdraw my consent?
If you change your mind, you can withdraw your consent at any time by contacting us at hello@santihoff.com.
SECTION 3 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products. Your data is securely stored through Shopify’s data storage and databases.
Payment:
If you use a direct payment gateway to complete your purchase, Shopify stores your credit card data encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). This data is only kept as long as necessary to complete your transaction and is deleted afterward.
For more details, refer to Shopify’s Terms of Service or Privacy Statement.
SECTION 5 - THIRD-PARTY SERVICES
Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform their services. For example, payment gateways have their own privacy policies for how they handle your data during transactions. We recommend reviewing their policies to understand how your information is managed.
Please note that some providers may be located in different jurisdictions, and your information may be subject to the laws of those locations.
SECTION 6 - SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information. This includes encryption and secure storage. While no method is 100% secure, we adhere to PCI-DSS requirements and apply additional industry standards.
SECTION 7 - COOKIES
We use cookies to improve your shopping experience. Below is a list of cookies we use, allowing you to opt out if you choose:
- _session_id: Stores session information.
- _shopify_visit: Tracks visits to our site.
- _shopify_uniq: Counts visits from a single customer.
- cart: Stores information about your cart.
- _secure_session_id: Tracks your session securely.
SECTION 8 - AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will be effective immediately upon posting on the website. If significant changes are made, we will notify you here.
If our store is acquired or merged with another company, your information may be transferred to the new owners to continue serving you.
QUESTIONS AND CONTACT INFORMATION
If you wish to access, correct, amend, or delete any personal information we have about you, or if you have questions or concerns, please contact us at hello@santihoff.com.